Viewing a device's applications

To open a device's Applications page:

1. On any page that shows linked device identifiers in the first column of the results grid, such as the All Devices page in the Devices area, click the link for the device that you want to view. Summarized information about the device shows in the page header.
2. Click the Applications tab. The device's application information shows.

A device's Applications page includes a default collection of application-related information organized in the following columns:

• Application name: the detected or normalized name of the installed application

  If the detected name is shown, you can view the normalized application name by adding the Application column to the page.

• Version: the full version number of the installed application

• Application Health > Health: the health status of the application

  This column is only applicable when an Absolute Resilience product1 Excludes the following products: Absolute Resilience for Education, Absolute Resilience for Student Devices, and Absolute Resilience for Chromebook. is associated with the device.
  

Health statuses

Health status	Details
Healthy	Indicates that no issues were found in any health check stage and the application is deemed to be healthy
<Unhealthy reasons>	Shows the issues that are causing the application to be unhealthy List of unhealthy reasons
Unknown	Indicates that application health information is not available Why is health information not available? When any of the following conditions apply, application health information is unavailable and a status of Unknown is reported: There is an issue with the application's installation, such as: The Secure Endpoint Agent can't find or access the installation location. The installation was not completed successfully. The policies responsible for application health data collection were recently activated in the console. Data will begin to be available after devices check into the Absolute Monitoring Center and the policy is activated on each device. The issue that caused a resilient application to be non-compliant is not included in the list of unhealthy reasons. The policies responsible for application health data collection have been deactivated in the console.

• Publisher A company or organization selling software applications that is detected by a device's Secure Endpoint Agent and reported in the Secure Endpoint Console.: the normalized name of the application's publisher
• Installed: the date and time (local device time A date and time expressed in a device's local time zone, as opposed to server time. In the console, local device time applies to usage data collected from devices, and the scheduling of some device action requests.) when the application was installed on the device, or when it was last upgraded
• Install location: the full path to the location where the application is installed on the device

You can search for an application by application name, version number, publisher, or install location.

To search for an application, enter all or part of a keyword in the search field and click Search or press Enter.

By default, the page's data is sorted by application name, in ascending order. To sort the data by another column, click the applicable column heading. To reverse the sort order, click the column heading again.

While you are viewing a page or report, its data is not updated dynamically as new data becomes available. To show the most recent data available in the system, such as information that was just uploaded from a device, click the icon in the bottom left of the page. The Last updated field updates to the current date and time.

You can work with a device's Applications page in the following ways:

• Add or remove filters
• Adjust the columns in the results grid

• Save the page as a new report

  To identify the device in this report, the Device column is automatically included.

• Export the page's data to a report

  To identify the device in the exported report, the Device, Username, and OS Name columns are automatically included.